When it comes to Veterans benefits the amount of “information” out there can be overwhelming. Friends, neighbors, health care providers, social media influencers, and even well-meaning community members all have stories and advice to share. Some of it is helpful, some of it is half true, and some of it is downright wrong.
County Veterans Service Officers (CVSOs) frequently hear statements like, “My buddy got 50% for the same thing I have,” or “You automatically get 10% for that condition. ”Sometimes even health care professionals tell Veterans they “just need to submit a claim” to get their disability rating. While these comments might be offered in good faith, they can lead Veterans down the wrong path.
The truth is that every Veteran’s claim is unique. Two people can have the same diagnosis but vastly different outcomes depending on service history, medical evidence, and how the condition affects their daily life. VA decisions are based on law and evidence, not comparisons or promises.
Misinformation has created fertile ground for a growing problem, “Claim Sharks”, unaccredited individuals or companies that charge Veterans large fees to “assist” or “consult” on VA claims. They often promise guaranteed results or a 100% disability rating. These claims are unethical, and perhaps illegal. Claim sharks are not accredited by VA, meaning they are not held to the professional standards that protect Veterans from exploitation. Many are under investigation for deceptive practices, locking Veterans into contracts that siphon off a percentage of their benefits.
There are a few red flags:
• Anyone guaranteeing a specific disability percentage.
• Anyone charging a fee to help file or “review” your claim.
• Anyone asking for your VA.gov login information.
• Anyone who discourages you from working with your CVSO or other accredited representative.
Help is free. Every Minnesota county has at least one CVSO accredited by VA and certified by MDVA. By law, accredited Veterans Service Officers—whether county employees or part of a Veterans Service Organization—cannot charge a fee for representing Veterans in benefit claims. Their only goal is to ensure you receive the benefits you have earned, not to profit from them.
Remember, there are no shortcuts or guaranteed outcomes in the VA process. What you can count on: accredited representatives, accurate information, and an honest evaluation of your claim.
Make sure you’re getting facts, not opinions. Don’t let an “armchair expert” or a claim shark take a bite out of your hard-earned benefits. If you have questions about your eligibility or your current rating, contact your local CVSO. It’s confidential, professional, and always free.
VA Office of General Counsel’s online database of accredited organizations and individuals found here: www.va.gov/ogc/apps/accreditation/index.asp
Brad Anderson and Melissa Crandall are the Lake County Veterans Service Officers and can be reached at 218.834.8326 or cvso@co.lake.mn.us
Karen Christianson is the Cook County Veterans Service Officer and can be reached at 218.387.3639, or karen.christianson@co.cook.mn.us
