Understanding the policies and procedures governing privacy is essential for Veterans and their families. While this article isn’t a legal guide, it offers insight into privacy laws impacting your County Veterans Service Officer (CVSO).
The Freedom of Information Act (FOIA) of 1966 and the Privacy Act of 1974 are key federal laws governing access to records and the protection of personal information. The FOIA gives individuals the right to request and access records from the federal government. The Privacy Act protects individuals from the collection, use, and disclosure of their personal information. The Department of Veterans Affairs (VA) implements and enforces privacy policies relating to the FOIA and Privacy Act.
Your CVSO is a county employee affiliated with VA. Although accredited and certified, CVSOs have limited access to federal records about military service and benefits. It is important to note that Veterans Services offices are not record repositories.
Federal law prohibits CVSOs from sharing most information about a Veteran without written consent. Even with consent, some records remain under VA control and cannot be disclosed. This can be frustrating for family or friends trying to assist a Veteran, but your CVSO can help direct you to the proper authorities, explain the request process, and offer general information to support your efforts. For example, FOIA requests to the National Archives can help obtain service records. Your understanding and patience are always appreciated.
Your County Recorder’s office or Vital Records department may be a source for specific military documents. This emphasizes the importance of having your original DD-214 recorded, filed, and maintained by the Recorder’s office. While a certified copy may be requested, the application must be made by the Veteran along with photo ID.
Privacy considerations also extend to public interactions. If your CVSO doesn’t acknowledge you in a public setting, it’s likely an effort to protect your privacy. Public recognition may inadvertently reveal your status as a Veteran or disclose your relationship with the CVSO. To maintain confidentiality, it’s best to limit these interactions to the office environment whenever possible.
Holiday Reminder: Lake County Veterans Services will have limited availability from December 23, 2024, to January 3, 2025. While the office will remain open, appointments will be limited. Please leave a voicemail or email, and we will respond as quickly as possible.
Brad Anderson and Melissa Crandall are the Lake County Veterans Service Officers and can be reached at 218.834.8326 or cvso@co.lake.mn.us
Karen Christianson is the Cook County Veterans Service Officer and can be reached at 218.387.3639, or karen.christianson@co.cook.mn.us
